Customers Account temporarily cancelled due to pending payment
10/15/2017
To:
Name
Position,
Department
Office address,
City, State, Zip.
Dear Name,
This is to notify that your account has been temporarily cancelled because of the delay in payments. You payments for the month of April ,may and June has been consistently late and from last two months you have not paid the amount, we reviewed your file for last year and found that you were very irregular in payments .We constantly tried contacting you but you have never responded to our calls. As per the contract we are canceling your account and we assume that you are going through financial crisis and would like to sort things with us.
We request you to call our customer service center and we can discuss different ways of payment so that you can be back on track, but for now you account is cancelled. Your business is very important to us and we hope that you are out from this difficult time soon. We appreciate the association with you and look forward that the crisis is solved and continue the relationship.
Sincerely,
Your Name