Reply to Notice of Item Missing from Carton
10/16/2017
Dear
Your letter informing us that the (missing item) for your new (product) was not included in the carton
has been brought to my attention.There is a package on its way to you now that includes
has been brought to my attention.There is a package on its way to you now that includes
the item and a little something extra. This is our way of saying how sorry we are for having slipped up,
and thanking you for choosing the (name of product). If I can be of assistance to you in any way in the future,
and thanking you for choosing the (name of product). If I can be of assistance to you in any way in the future,
please call us at any time.